cx bat FAQ — Betting, Deposits and Bonuses

If a match is abandoned (No Result) due to rain or any other reason, cx bat generally voids the bet and refunds the stake. For accumulator bets, that leg is removed and the return is calculated based on the remaining selections. If the result is determined by the Duckworth-Lewis method, it counts as a valid result. See the Terms and Conditions page for full settlement rules.

Yes, cx bat offers live in-play betting. Odds update after each over or when a wicket falls, even after the match has started. Live betting is available for BPL and international T20 and ODI matches. As long as there is enough balance in your account, you can place a bet at any point during the match — though markets are closed during suspension periods.

Yes. On cx bat you can add BPL, IPL, T20 World Cup, and other international matches to the same bet slip to build an accumulator. For example, if three match selections have decimal odds of 1.40, 1.70, and 1.80, the combined odds are 4.28 — a ৳100 bet returns ৳428 if all three win; if even one loses, the full ৳100 is lost.

In an accumulator bet, the odds of each selection are multiplied together, so the return can be much higher if all are correct. However, the risk is also higher — one wrong selection and the entire stake is lost. A single bet carries less risk but also a lower return. New players may want to start with smaller accumulators (2–3 selections).

Deposits usually arrive within a few minutes. If more than 30 minutes have passed, collect your transaction number (TxID/TRXID) and contact cx bat's 24/7 live chat. For bank transfers, keep the bank slip or screenshot ready — this helps resolve the issue quickly.

cx bat currently supports four deposit methods:

• bKash — directly from your mobile wallet
• Nagad — digital payment from the postal service
• Rocket — Dutch-Bangla Bank mobile banking
• Bank Transfer — from major banks including Dutch-Bangla, BRAC, and Islami Bank

The minimum deposit of ৳300 is the same for all methods.

Log in to cx bat, go to the deposit section, and select bKash. Send the amount to the designated payment number and enter the transaction ID in the form. Make sure the number and amount are correct — money sent to a wrong number may take time to be returned. Amounts below ৳300 will not be credited to your account.

cx bat currently offers two support channels:

• 24/7 Live Chat — contact directly via the chat icon at the bottom corner of the site
• Email Support — for complex issues, you can email with a detailed description

There is no phone support; live chat gives the fastest response.

Yes. cx bat's live chat support is active seven days a week, 24 hours a day. Whether it is a late-night BPL match or an early-morning slots session, you can chat at any time.

Yes. cx bat's support team serves customers in both Bengali and English. Full support in Bengali is provided with Bangladeshi players in mind, so language will not be a barrier.

The result of any round or spin that was in progress when the connection dropped is recorded on the server. When you log back in, you will see the correct outcome of the in-progress round. Check your session history on cx bat, or contact support if you have any concerns. This protection applies to both slots and live table games.

First, clear your browser's cache and cookies — on Android Chrome: Settings > Privacy > Clear browsing data; on iOS Safari: Settings > Safari > Clear History. If the problem persists, try a different browser or switch from Wi-Fi to mobile data (or the other way around). Keeping your browser updated to the latest version fixes most loading issues.

Yes. cx bat's website is optimised for mobile browsers, so slots, live casino, and cricket betting — all sections are fully accessible without an app. Visit the site on Chrome or Safari, log in to cx bat, and start any game.

Both the cx bat Android (APK) and iOS apps are available and can be downloaded through official channels. Visit the cx bat App page for app features, screenshots, and more details.

No. The cx bat 150% welcome bonus is available once per player — on the first deposit only. Attempting to claim the bonus by opening multiple accounts is a violation of cx bat's rules. However, there are regular promotions such as weekly deposit gifts, slots festival bonuses, and weekend cricket bonuses that can be claimed repeatedly.

Each bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus and any winnings earned from it are forfeited. Check the promotion page when claiming a bonus, or ask support, for the exact validity period. Make sure to complete the wagering before the bonus expires.

Generally, a bonus can be cancelled after it has been accepted — but cancelling will also void the bonus funds and any winnings earned from it. Only your original deposited amount will remain. Submit a bonus cancellation request through support; before processing, confirm that your original deposit is correctly separated from the wagering requirement.

Wagering is calculated on the bonus amount only — not on the deposit. Example: a ৳1,000 deposit with a 150% bonus gives a ৳1,500 bonus; wagering = ৳1,500 × 20 = ৳30,000. This means you must place a total of ৳30,000 in bets before withdrawing from the bonus. Each bet is counted toward the target, and once it is met, withdrawal becomes available.